At CherryGloShop, accessible at https://bisque-rat-751521.hostingersite.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

Who we are

Our website address is:
https://bisque-rat-751521.hostingersite.com

CherryGloShop is an online gift shop offering custom posters, polaroids, printed photographs, stickers, and other personalized visual products.

Information We Collect

When you use our website, we may collect the following information:

Order history and customer support communication

Name

Email address

Phone number

Shipping and billing address

Uploaded images or files for custom orders

Photographs and designs shared through WhatsApp for printing purposes

Payment proof for direct bank transfers (if applicable)

IP address and browser/device information

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How We Use Your Information

We use your information to:

Send promotional emails or offers (only if you opt in)

Process and deliver your orders

Create customized products based on uploaded content

Communicate regarding your order status or support requests

Verify bank transfer payments where applicable

Improve website performance and customer experience

Prevent fraud, spam, or unauthorized activity

Uploaded Images & Custom Content

Because CherryGloShop offers customized products, users may upload personal photos, artwork, or designs through the website or share them through WhatsApp after placing an order.

By uploading or sharing content with us, you confirm that:

• You own the rights to the uploaded material or have permission to use it
• The content does not violate copyright, trademark, or privacy laws
• The content is not unlawful, abusive, explicit, or harmful

We use uploaded files and photographs only for fulfilling your order unless otherwise required by law.

Photographs Shared via WhatsApp

Customers may send photographs, designs, or print files to CherryGloShop through WhatsApp after placing an order.

These images are used solely for:

• Printing and fulfilling customer orders
• Order communication and customization confirmation
• Customer support related to the order

We respect the privacy of all personal photographs shared with us. Customer images are not sold, publicly shared, or used for marketing purposes without explicit permission from the customer.

Customers are responsible for ensuring they have the legal right and consent to share and print any images submitted to us.

For privacy and operational reasons, we may delete customer photographs from our systems and messaging platforms after the order has been completed and delivered.

Comments

When visitors leave comments on the site, we collect the data shown in the comment form along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you are using it. You can review the Gravatar privacy policy here:
https://automattic.com/privacy/

Once your comment is approved, your profile picture may be visible publicly alongside your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors to the website may be able to download and extract such location data from publicly shared images.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Save login information and preferences
• Remember items in your cart
• Analyze website traffic and performance
• Improve functionality and user experience

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for convenience. These cookies may last for up to one year.

Temporary cookies may also be used when visiting the login page to determine whether your browser accepts cookies.

You can disable cookies through your browser settings, although some features of the website may not function properly.

Payments

CherryGloShop currently accepts payments through:

• Cash on Delivery (COD)
• Direct Bank Transfer

We do not collect or store debit card or credit card information on our website.

For bank transfers, customers may be required to share payment proof for order verification and processing purposes.

All payment-related information shared with us is handled with reasonable care and used only for completing and managing your order.

Embedded Content From Other Websites

Some pages on our website may include embedded content such as videos, images, Instagram posts, or other media.

Embedded content from external websites behaves in the same way as if you visited those websites directly. These websites may collect data about you, use cookies, and track your interaction with their content.

Who We Share Your Data With

We only share necessary customer information with trusted third parties involved in operating our business, including:

• Shipping and courier services
• Website hosting providers
• Spam detection and security services

If you request a password reset, your IP address may be included in the reset email.

We do not sell, rent, or trade your personal information to third parties.

How Long We Retain Your Data

We retain customer and order information for as long as necessary to:

• Fulfill orders
• Maintain business records
• Comply with legal and tax obligations
• Resolve disputes and provide customer support

If you leave a comment, the comment and its metadata may be retained indefinitely.

For users that register on our website (if applicable), we also store the personal information provided in their user profiles. Users can view, edit, or delete their personal information at any time, except for their username.

Your Rights Over Your Data

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your personal data where legally permitted
• Withdraw consent for marketing communications

Your Rights Over Your Data

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information
• Delete your personal data where legally permitted
• Withdraw consent for marketing communications

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you.

You may also request that we erase any personal data we hold about you, except for data we are required to retain for administrative, legal, or security purposes.

To request any of the above, contact us through our website or official email address.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Some data may also be processed by third-party services involved in website hosting, analytics, and order fulfillment.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

CherryGloShop may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, you may contact us through:

Website: https://bisque-rat-751521.hostingersite.com
Email: cherrygloshop@gmail.com